Privacy Policy for LaunchPad by CodeFarm
Last Updated: October 08, 2025]
LaunchPad by CodeFarm (“we,” “our,” or “us”) is deeply committed to protecting the privacy of your personal and business information. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our website, services, and applications (“Services”) provided under the “LaunchPad by CodeFarm” brand.
By using our Services, you agree to the collection and use of information in accordance with this policy and in compliance with the Egyptian Data Protection Law No. 151 of 2020.
1. Information We Collect
We collect various types of information to provide and improve our Services, including:
- Personal Identification Information (PII): Name, email address, phone number, physical address, and national ID (if required for business verification or legal compliance).
- Business Information: Company name, commercial registration number, tax ID, business address, industry, and all specific content and details required for your website or app (e.g., “About Us” text, service descriptions, product details, images, videos, marketing materials).
- Technical Data: IP address, browser type, operating system, device information, access times, pages viewed, and referring website addresses.
- Usage Data: Information about how you use our Services, such as features accessed, actions taken within the platform, and duration of visits.
- Payment Information: Billing address, and transaction history. Crucially, sensitive payment method details (like full card numbers) are processed directly by Paymob and are not stored, viewed, or transmitted through our servers. We only receive transaction statuses from Paymob.
- Communication Data: Records of your communication with us, including support tickets, emails, and chat interactions.
2. How We Collect Information
We collect information through various methods:
- Directly from You: When you register for an account, subscribe to a service, complete onboarding forms, communicate with our support, or provide content and details for your website or app.
- Automatically: As you navigate our website and use our Services, through cookies, web beacons, and similar tracking technologies.
- From Third Parties: We may receive information from third-party services that you integrate with your website (e.g., website analytics, social media platforms, if configured by you), or from our payment processor (Paymob) regarding transaction status.
3. How We Use Your Information
We use the collected information for various purposes:
- To Provide and Maintain Our Services: To design, develop, deploy, host, and manage your websites/apps; process your subscriptions and payments via Paymob; and provide ongoing technical support and maintenance. This includes facilitating any custom integrations or software development you request.
- To Improve Our Services: To understand usage patterns, diagnose technical problems, conduct research and analysis, and develop new features.
- To Communicate With You: To send service updates, billing notifications, security alerts, and respond to your inquiries and support requests.
- For Marketing Purposes: To inform you about other services, promotions, and offers that may be of interest to you (you may opt-out of marketing communications at any time).
- For Security and Fraud Prevention: To protect our Services and users from fraudulent activity, unauthorized access, and other security threats.
- For Legal Compliance: To comply with applicable Egyptian laws, regulations, and legal processes, including the Egyptian Data Protection Law No. 151 of 2020, consumer protection, and e-commerce regulations.
4. Sharing Your Information
We do not sell your personal or business information to third parties. We may share your information in the following circumstances:
- With Service Providers: We engage trusted third-party service providers (e.g., hosting infrastructure, CDN services, email providers, analytics tools) who assist us in operating our business and providing the Services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Payment Processor: Your payment information (excluding sensitive card details which are handled by Paymob) and transaction details are securely shared with Paymob to process transactions and manage your subscriptions.
- Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information to legal authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Data Storage and Security
- Data Storage Location: All client data, including website content and personal/business information, is stored on servers located within the Arab Republic of Egypt, in compliance with local data sovereignty requirements.
- Security Measures: We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure server environments, access controls, regular security audits, and adherence to industry best practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
In compliance with Egyptian laws and regulations, we retain your personal and business information for a minimum period of 5 years from the date of your last interaction or the termination of your service, for administrative purposes, to comply with legal obligations (e.g., tax and accounting), and to resolve disputes. After this period, data will be securely deleted or anonymized.
7. Your Rights (Egyptian Data Protection Law No. 151 of 2020)
In accordance with Egyptian Data Protection Law No. 151 of 2020, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to certain legal obligations and our data retention policy.
- Object to Processing: Object to the processing of your data for specific purposes (e.g., marketing).
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise these rights, please contact us at [Your Support Email Address]. We will respond to your request within the timeframe stipulated by Egyptian law.
8. Third-Party Websites
Our Services may contain links to websites not operated by us. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@cfmena.com
- By mail: 17b El-Obour bldg. Salah Salem, Heliopolis, Cairo, Egypt.